Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
2026 The year of Grown-Up AI in Customer Service
16 Jan 2026
1 source
2026 The year of Grown-Up AI in Customer Service contact-centres.com
Sources
2026 The year of Grown-Up AI in Customer Service - contact-centres.com
Google News - Customer Service AI
16 Jan 2026
2026 The year of Grown-Up AI in Customer Service contact-centres.com
Related Stories
What Can AI & Automation Really Do for Your Contact Center in 2026?
1 source
26 Sep 2026
Deutsche Telekom Faces Elliott Pressure as AI Overhaul Reshapes Customer Service
2 sources
25 Sep 2026
Virgin Media O2 launches customer service AI voice agent on selected calls to make support faster and easier than ever before
4 sources
24 Sep 2026
From Reactive Support to Autonomous Resolution: How Agentic AI Will Change Customer Service
1 source
26 Sep 2026
Neutrinos Named Major Player in IDC Insurance CX Platform Assessment
3 sources
24 Sep 2026