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Customer service trends & statistics for 2026: Why consumers still trust humans over AI

Customer service trends & statistics for 2026: Why consumers still trust humans over AI  SurveyMonkey

• Customer service trends & statistics for 2026: Why consumers still trust humans over AI - SurveyMonkey

  Google News - Customer Service AI 19 Feb 2026

  Customer service trends & statistics for 2026: Why consumers still trust humans over AI  SurveyMonkey

• AI Is Leaving the Contact Center – Is Anyone Ready for What Comes Next?
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• Infobip Unveils AgentOS, an AI-Powered Platform for Customer Experience Automation
  1 source 14 May 2026
• How CX Leaders Can Build Customer Trust With AI Agents
  1 source 14 May 2026
• Why Does Your CX Break Only When Customers Need It Most?
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• Many firms are already having to roll back AI customer service tools
  1 source 14 May 2026