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65% of Contact Center Leaders Call Their AI Successful. Yet 43% of Projects Are Delayed or Stalled

65% of Contact Center Leaders Call Their AI Successful. Yet 43% of Projects Are Delayed or Stalled  PR Newswire

• 65% of Contact Center Leaders Call Their AI Successful. Yet 43% of Projects Are Delayed or Stalled - PR Newswire

  Google News - Contact Centre AI 29 Jun 2026

  65% of Contact Center Leaders Call Their AI Successful. Yet 43% of Projects Are Delayed or Stalled  PR Newswire

• Majority of Americans shout and swear at AI-powered customer service agents
  1 source 29 Jun 2026
• Chengxi approved for Taipei Exchange listing as AI reshapes customer service
  1 source 29 Jun 2026
• Only 20% of Companies Using AI in Customer Service Cut Agent Headcount
  1 source 29 Jun 2026
• NTT Docomo Business partners ElevenLabs on AI-powered contact centres
  1 source 29 Jun 2026
• iCXeed Talks AI in the Contact Centre
  1 source 28 Jun 2026