Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
AI and customer service: Can machines deliver empathy?
12 Aug 2026
1 source
AI and customer service: Can machines deliver empathy? Utility Week
Sources
AI and customer service: Can machines deliver empathy? - Utility Week
Google News - Customer Service AI
12 Aug 2026
AI and customer service: Can machines deliver empathy? Utility Week
Related Stories
AI Adoption in CX Nears 70%, Yet Only 2% of Programs Reach the Center of Excellence Standard, Forethought Report Finds
1 source
12 Aug 2026
Brits Still Prefer Contact Centre Agents Despite Rise in AI Technology
1 source
12 Aug 2026
L&T Technology Services Launches AgenticIQ™, an End-to-End Agentic AI Platform for Engineering, Manufacturing and Customer Experience
2 sources
11 Aug 2026
AICC Platform Demonstrates Businesses Can Deploy AI Customer Service Agents for Under $50 Per Month
1 source
12 Aug 2026
AICC Platform Demonstrates Businesses Can Deploy AI Customer Service Agents for Under $50 Per Month
1 source
12 Aug 2026