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As AI Takes More Calls, Contact Centers Need a New Kind of Manager

As AI Takes More Calls, Contact Centers Need a New Kind of Manager  CRM Buyer

• As AI Takes More Calls, Contact Centers Need a New Kind of Manager - CRM Buyer

  Google News - Contact Centre AI 15 Sep 2026

  As AI Takes More Calls, Contact Centers Need a New Kind of Manager  CRM Buyer

• Aflac’s Customer Experience Strategy: Knowing When AI Should Step Aside For A Human
  1 source 20 Sep 2026
• DACH shoppers are wary of AI customer service
  1 source 19 Sep 2026
• Scheduled Maintenance - Oct 13 ~ Oct 20, 2026 | All Pods | Advanced Action Flows, Analytics, Chat, Contact Center, Sales, Support, and Sunshine Conversations
  1 source 18 Sep 2026
• Chewy expects AI to cut $50M in costs by fiscal 2027, boosting efficiency in customer service and vet care.
  1 source 18 Sep 2026
• Tabs Selects ASAPP to Scale High-Touch Customer Experience with AI
  3 sources 17 Sep 2026