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Businesses Keep Investing In AI Customer Service, But Customers Still Want Humans.

Businesses Keep Investing In AI Customer Service, But Customers Still Want Humans.  TechRound

• Businesses Keep Investing In AI Customer Service, But Customers Still Want Humans. - TechRound

  Google News - Customer Service AI 13 Aug 2026

  Businesses Keep Investing In AI Customer Service, But Customers Still Want Humans.  TechRound

• Regal ties its voice AI agents into Five9’s contact center platform
  2 sources 13 Aug 2026
• Older consumers most loyal to AI customer service
  2 sources 13 Aug 2026
• AssistRing Launches ARIS, Bringing 100% AI Quality Assurance to Customer Service Outsourcing
  3 sources 12 Aug 2026
• AICC Platform Enables Affordable AI Customer Service Agents Under $50 Monthly
  3 sources 12 Aug 2026
• L&T Technology Services Launches AgenticIQ™, an End-to-End Agentic AI Platform for Engineering, Manufacturing and Customer Experience
  6 sources 11 Aug 2026