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Contact centers rush into AI, but lack the tools to control it

Contact centers rush into AI, but lack the tools to control it  No Jitter

• Contact centers rush into AI, but lack the tools to control it - No Jitter

  Google News - Contact Centre AI 20 Apr 2026

  Contact centers rush into AI, but lack the tools to control it  No Jitter

• US Consumers Suffer Financial and Emotional Toll from AI Customer Service
  1 source 20 Jun 2026
• Big CX News from Salesforce, Anthropic, Five9 & WordPress
  1 source 19 Jun 2026
• How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’
  1 source 20 Jun 2026
• Nearly Half of Consumers Want a Blend of AI and Human Support for a Brand's Customer Service
  2 sources 18 Jun 2026
• CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B
  1 source 19 Jun 2026