← Back to news

Crescendo Wins Gold in CMSWire’s 2026 IMPACT Awards for Excellence in CCaaS and Customer Service

Crescendo Wins Gold in CMSWire’s 2026 IMPACT Awards for Excellence in CCaaS and Customer Service  The Manila Times

• Crescendo Wins Gold in CMSWire’s 2026 IMPACT Awards for Excellence in CCaaS and Customer Service - The Manila Times

  Google News - CX Platform 08 Apr 2026

  Crescendo Wins Gold in CMSWire’s 2026 IMPACT Awards for Excellence in CCaaS and Customer Service  The Manila Times

• Siloed data, legacy systems hinder customer service
  2 sources 14 Jul 2026
• More Than Half of Consumers Would Rather Do Anything Else Than Contact Customer Service, Genesys Research Finds
  1 source 14 Jul 2026
• Valoir Warns CX Leaders: AI Ambition Can Backfire Fast
  1 source 14 Jul 2026
• Your Contact Center AI is Failing – And You Probably Built it That Way
  1 source 14 Jul 2026
• Why AI is failing retail customer service (and how to fix it)
  1 source 14 Jul 2026