← Back to news

Groupon layoffs hit HR, customer service and tech teams amid AI restructuring

Groupon layoffs hit HR, customer service and tech teams amid AI restructuring  People Matters Media

• Groupon layoffs hit HR, customer service and tech teams amid AI restructuring - People Matters Media

  Google News - Customer Service AI 28 May 2026

  Groupon layoffs hit HR, customer service and tech teams amid AI restructuring  People Matters Media

• [Virtual Event] The Impact of Agentic AI on the Customer Experience, From Contact Centers to Multichannel
  1 source 10 Jun 2026
• Verizon CEO: AI Agents Could Displace ‘A Large Percentage’ of Customer Service Jobs
  2 sources 08 Jun 2026
• New Report: AI Coming For Half of Customer Service Jobs by 2030
  1 source 08 Jun 2026
• Verizon Leans Into AI Customer Service As Valuation Signals Upside Potential
  1 source 08 Jun 2026
• AI remains helpful to contact centers—group
  1 source 08 Jun 2026