Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI
16 Feb 2026
1 source
HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI UC Today
Sources
HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI - UC Today
Google News - Contact Centre AI
16 Feb 2026
HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI UC Today
Related Stories
Deutsche Telekom Faces Elliott Pressure as AI Overhaul Reshapes Customer Service
2 sources
25 Sep 2026
What Can AI & Automation Really Do for Your Contact Center in 2026?
1 source
26 Sep 2026
Virgin Media O2 launches customer service AI voice agent on selected calls to make support faster and easier than ever before
4 sources
24 Sep 2026
Neutrinos Named Major Player in IDC Insurance CX Platform Assessment
3 sources
24 Sep 2026
From Reactive Support to Autonomous Resolution: How Agentic AI Will Change Customer Service
1 source
26 Sep 2026