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HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI

HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI  UC Today

• HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI - UC Today

  Google News - Contact Centre AI 16 Feb 2026

  HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI  UC Today

• AICC Platform Enables Affordable AI Customer Service Agents Under $50 Monthly
  3 sources 12 Aug 2026
• L&T Technology Services Launches AgenticIQ™, an End-to-End Agentic AI Platform for Engineering, Manufacturing and Customer Experience
  6 sources 11 Aug 2026
• AssistRing Launches ARIS, Bringing 100% AI Quality Assurance to Customer Service Outsourcing
  2 sources 12 Aug 2026
• Brits Still Prefer Contact Centre Agents Despite Rise in AI Technology
  1 source 12 Aug 2026
• AI Adoption in CX Nears 70%, Yet Only 2% of Programs Reach the Center of Excellence Standard, Forethought Report Finds
  1 source 12 Aug 2026