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How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’

How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’  The Guardian

• How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’ - The Guardian

  Google News - Customer Service AI 20 Jun 2026

  How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’  The Guardian

• US Consumers Suffer Financial and Emotional Toll from AI Customer Service
  1 source 20 Jun 2026
• Big CX News from Salesforce, Anthropic, Five9 & WordPress
  1 source 19 Jun 2026
• Nearly Half of Consumers Want a Blend of AI and Human Support for a Brand's Customer Service
  2 sources 18 Jun 2026
• Zendesk contact centre voice passes 100 sales leads
  1 source 19 Jun 2026
• CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B
  1 source 19 Jun 2026