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Human connection vital in customer service

Human connection vital in customer service  Retail World Magazine

• Human connection vital in customer service - Retail World Magazine

  Google News - Customer Service AI 28 Apr 2026

  Human connection vital in customer service  Retail World Magazine

• Microsoft Copilot Studio Launches Realtime Voice Agents for Dynamics 365 Contact Center
  2 sources 28 Apr 2026
• Microsoft Deploys Three AI Agents to Automate Contact Center Operations
  2 sources 28 Apr 2026
• Amazon Connect’s second act: From contact center to agentic AI suite
  1 source 28 Apr 2026
• Survey: Half of U.S. Travelers Indifferent to AI or Human Customer Service in the Airline Industry
  1 source 28 Apr 2026
• VIDEO: Talking with AI bots for customer service
  1 source 29 Apr 2026