Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
ITCON wins $12M FEMA Outsourced Contact Center Support task
18 Jun 2026
1 source
ITCON wins $12M FEMA Outsourced Contact Center Support task OrangeSlices AI
Sources
ITCON wins $12M FEMA Outsourced Contact Center Support task - OrangeSlices AI
Google News - Contact Centre AI
18 Jun 2026
ITCON wins $12M FEMA Outsourced Contact Center Support task OrangeSlices AI
Related Stories
US Consumers Suffer Financial and Emotional Toll from AI Customer Service
1 source
20 Jun 2026
How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’
1 source
20 Jun 2026
Big CX News from Salesforce, Anthropic, Five9 & WordPress
1 source
19 Jun 2026
CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B
1 source
19 Jun 2026
Nearly Half of Consumers Want a Blend of AI and Human Support for a Brand's Customer Service
2 sources
18 Jun 2026