Microsoft has introduced new marketing and sales enhancements to shift teams from reactive, fragmented approaches to proactive, continuous, and conversational. The announcement was part of a wider release that included three new contact center AI agents. By introducing Agentic Sales and Agentic Cus
Microsoft has introduced new marketing and sales enhancements to shift teams from reactive, fragmented approaches to proactive, continuous, and conversational. The announcement was part of a wider release that included three new contact center AI agents. By introducing Agentic Sales and Agentic Cus