Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
More than half of platforms using AI in customer service
13 Mar 2026
1 source
More than half of platforms using AI in customer service ftadviser.com
Sources
More than half of platforms using AI in customer service - ftadviser.com
Google News - Customer Service AI
13 Mar 2026
More than half of platforms using AI in customer service ftadviser.com
Related Stories
Ibex CX Integration: Is AI-to-Human Handoff the Real Test?
2 sources
27 Aug 2026
Liveops Launches LiveNexus Agent Assist to Help Enterprises Operationalize AI Across Customer Service
2 sources
27 Aug 2026
Big CX News From Salesforce, Zoom, Meta and Google
1 source
28 Aug 2026
Gartner Survey Finds AI Spending by Customer Service Leaders Has Surged by 38%, Despite Overall Service and Support Function Budgets Rising by Just 2%
5 sources
26 Aug 2026
Agent Observability Is the New CX Analytics Job
1 source
27 Aug 2026