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Oracle Named a Leader in the IDC MarketScape for AI-Enabled Utility Customer Experience Management Solutions 2026 Vendor Assessment

Oracle Named a Leader in the IDC MarketScape for AI-Enabled Utility Customer Experience Management Solutions 2026 Vendor Assessment  PR Newswire

• Oracle Named a Leader in the IDC MarketScape for AI-Enabled Utility Customer Experience Management Solutions 2026 Vendor Assessment - PR Newswire

  Google News - Customer Service AI 29 Jun 2026

  Oracle Named a Leader in the IDC MarketScape for AI-Enabled Utility Customer Experience Management Solutions 2026 Vendor Assessment  PR Newswire

• From Reactive to Agentic: What an AI Native Contact Centre Actually Looks Like
  2 sources 29 Jun 2026
• HP Taps OpenAI Frontier to Scale Enterprise AI Across Customer Experience
  1 source 29 Jun 2026
• 4 contact center executives on the challenges, and solutions, of implementing AI
  1 source 29 Jun 2026
• China Airlines Launches AI Cargo Customer Service Platform
  1 source 29 Jun 2026
• 65% of Contact Center Leaders Call Their AI Successful. Yet 43% of Projects Are Delayed or Stalled
  1 source 29 Jun 2026