Weekly product updates from Zendesk, structured for quick scanning.
Admins can now configure how many times an IVR greeting repe… · Improvements to the speaker diarization model used to label…
There's a new setting for OAuth clients that allows admins t… · Audit log events for external OAuth clients now include the… · Additional context for procedures. You can now add natural-l… · +6 more
API tokens are being removed as a method for authenticating… · OAuth access token expiration enforcement starts on June 30,… · Low, Medium, and High password levels will be removed starti… · +13 more
Admin copilot is now available to all Zendesk customers on S… · When tracking your support and service requests in the Custo…
Introduced several enhancements to action builders and custo… · Custom objects now support a new type of custom field, curre… · With this EAP, admins can describe what they need in simple,… · +3 more