← Back to news

The future of customer service is no doubt automated, but it must retain the human heart

The future of customer service is no doubt automated, but it must retain the human heart  Lifestyle & Tech

• The future of customer service is no doubt automated, but it must retain the human heart - Lifestyle & Tech

  Google News - Customer Service AI 03 Sep 2026

  The future of customer service is no doubt automated, but it must retain the human heart  Lifestyle & Tech

• eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ
  2 sources 03 Sep 2026
• Meta (META) Deepens Enterprise AI Push Across Ads And Customer Service
  1 source 04 Sep 2026
• AI in Customer Service, Silent Sufferers, and Keeping the Human in the Loop: Inside Scoop with Bill Price
  1 source 04 Sep 2026
• Kyobo DTS launches ConnectOne AI customer service solution with Spectra
  2 sources 03 Sep 2026
• Alchemer Launches Iris, an AI-Native Customer Experience Platform Built for Action
  4 sources 02 Sep 2026