Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
Top 5 customer support trends contact center leaders need to know
28 Aug 2026
1 source
Top 5 customer support trends contact center leaders need to know Kelly Services
Sources
Top 5 customer support trends contact center leaders need to know - Kelly Services
Google News - Contact Centre AI
28 Aug 2026
Top 5 customer support trends contact center leaders need to know Kelly Services
Related Stories
Liveops Launches LiveNexus Agent Assist to Help Enterprises Operationalize AI Across Customer Service
2 sources
27 Aug 2026
Is the Standalone Contact Center Dead? Why Zoom’s Q2 Signals a Vendor Purge
3 sources
26 Aug 2026
Ibex CX Integration: Is AI-to-Human Handoff the Real Test?
1 source
27 Aug 2026
Why Your Contact Center Stack Wasn't Built for AI
1 source
27 Aug 2026
Agent Observability Is the New CX Analytics Job
1 source
27 Aug 2026