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Twilio flexes new contact center capabilities

Twilio brings orchestration, memory and intelligent to call and message workflows, along with an API-centric, plug-and-play approach.

• Twilio flexes new contact center capabilities

  No Jitter 06 May 2026

  Twilio brings orchestration, memory and intelligent to call and message workflows, along with an API-centric, plug-and-play approach.

• EGain Launches AI Agent IVA to Deliver Accurate, Conversational Customer Service
  2 sources 06 May 2026
• eGain Launches AI Agent IVA to Deliver Accurate, Conversational Customer Service
  1 source 06 May 2026
• eGain Launches AI Agent IVA to Deliver Accurate, Conversational Customer Service
  1 source 06 May 2026
• Better customer service said aim of Walmart’s AI training
  2 sources 04 May 2026
• Sierra Raises $950 Million to Scale AI Customer Experience Platform to $15 Billion Valuation
  2 sources 04 May 2026