Uber has cut 10% of jobs within its customer service operations as the ride-hailing giant looks to simplify its organization and “embrace artificial intelligence.” The cuts affect Uber’s community operations team, the function responsible for customer and platform support across its marketplace. Rem
Uber has cut 10% of jobs within its customer service operations as the ride-hailing giant looks to simplify its organization and “embrace artificial intelligence.” The cuts affect Uber’s community operations team, the function responsible for customer and platform support across its marketplace. Rem