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Watch: The Death of the "Franken AI" Contact Center – and What Replaces It

Watch: The Death of the "Franken AI" Contact Center – and What Replaces It  CX Today

• Watch: The Death of the "Franken AI" Contact Center – and What Replaces It - CX Today

  Google News - Contact Centre AI 28 May 2026

  Watch: The Death of the "Franken AI" Contact Center – and What Replaces It  CX Today

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  2 sources 09 Jun 2026
• Who owns the customer truth in an AI-driven contact center?
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• Verizon CEO: AI Agents Could Displace ‘A Large Percentage’ of Customer Service Jobs
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• PH contact center sector grows to 1.68 million workers despite AI expansion
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