Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
Why Contact Center Agents Are Facing Tougher Calls Now
18 Sep 2026
1 source
Why Contact Center Agents Are Facing Tougher Calls Now CMSWire
Sources
Why Contact Center Agents Are Facing Tougher Calls Now - CMSWire
Google News - Contact Centre AI
18 Sep 2026
Why Contact Center Agents Are Facing Tougher Calls Now CMSWire
Related Stories
Aflac’s Customer Experience Strategy: Knowing When AI Should Step Aside For A Human
1 source
20 Sep 2026
DACH shoppers are wary of AI customer service
1 source
19 Sep 2026
Scheduled Maintenance - Oct 13 ~ Oct 20, 2026 | All Pods | Advanced Action Flows, Analytics, Chat, Contact Center, Sales, Support, and Sunshine Conversations
1 source
18 Sep 2026
Chewy expects AI to cut $50M in costs by fiscal 2027, boosting efficiency in customer service and vet care.
1 source
18 Sep 2026
Tabs Selects ASAPP to Scale High-Touch Customer Experience with AI
3 sources
17 Sep 2026