South Korea’s SK Telecom is attempting to rebuild its reputation with customers by establishing a new customer experience unit, restructuring its approach with expanded in-person services and investing in AI data governance. The telecom operator aims to place trust and accessibility at the center of
South Korea’s SK Telecom is attempting to rebuild its reputation with customers by establishing a new customer experience unit, restructuring its approach with expanded in-person services and investing in AI data governance. The telecom operator aims to place trust and accessibility at the center of