Zendesk has entered into a definitive agreement to acquire Forethought Technologies, an AI-focused customer service startup, strengthening its artificial intelligence capabilities for support operations. This acquisition positions Zendesk to enhance its AI-driven features for customer service automation and intelligence across its platform.
Zendesk, Inc. has entered into a definitive agreement to acquire Forethought Technologies, Inc. marketscreener.com
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Zendesk to acquire AI customer service startup Forethought 디지털투데이