Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
ai
industry
7 ways to make AI agents in CX less risky
03 Mar 2026
1 source
These essential tips assure AI agents function properly before and after they hit production.
Sources
7 ways to make AI agents in CX less risky
No Jitter
03 Mar 2026
These essential tips assure AI agents function properly before and after they hit production.
Related Stories
Deutsche Telekom Faces Elliott Pressure as AI Overhaul Reshapes Customer Service
2 sources
25 Sep 2026
Virgin Media O2 launches customer service AI voice agent on selected calls to make support faster and easier than ever before
4 sources
24 Sep 2026
Neutrinos Named Major Player in IDC Insurance CX Platform Assessment
3 sources
24 Sep 2026
With the Rise of AI Agents, SOC 2 Should Adapt or Risk Irrelevance
1 source
25 Sep 2026
From Reactive Support to Autonomous Resolution: How Agentic AI Will Change Customer Service
1 source
26 Sep 2026