8×8 says its workforce management business has grown nearly threefold since late 2025, as contact centers shift away from standalone workforce tools and toward integrated Workforce Engagement Management inside the CX platform. The company tied that momentum to a broader WEM strategy on the 8
8×8 says its workforce management business has grown nearly threefold since late 2025, as contact centers shift away from standalone workforce tools and toward integrated Workforce Engagement Management inside the CX platform. The company tied that momentum to a broader WEM strategy on the 8