Release notes through 27 Mar 2026
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South Korean AI chip startup Rebellions eyes new shores for rack-scale invasion

Funding round comes ahead of planned IPO GPU-makers like Nvidia and AMD may dominate the AI infrastructure market, but there are still more than a few AI chip startups knocking around.

The Register - Customer Service 30 Mar 2026
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Best AI Productivity Use Cases in 2026 for IT and Customer Teams

Best AI Productivity Use Cases in 2026 for IT and Customer Teams  UC Today

Google News - Customer Service AI 30 Mar 2026
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Megazone Cloud, Japan’s Avita co-develop physical AI with robots, avatars - CHOSUNBIZ

Megazone Cloud, Japan’s Avita co-develop physical AI with robots, avatars - CHOSUNBIZ  Chosunbiz

Google News - Customer Service AI 30 Mar 2026
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LHV Bank to explore AI customer support with Gradient Labs

LHV Bank to explore AI customer support with Gradient Labs  The Intermediary

Google News - Customer Service AI 30 Mar 2026
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The first thing vibe coding builds is confidence it will help you succeed

Secret CEO And developers should be confident it won't kill the craft In 1991, when I was 16, a Norwegian Exchange student gave an inspirational performance of the Three Billy Goats Gruff, in the orig...

The Register - AI Agent 29 Mar 2026
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Humanoid robots one tiny step closer to exterminating autoworkers' jobs

Torso on a trolley tries its hands in warehouse role That's one small step for Humanoid, or rather a short factory floor traversal. The UK-based robotics biz says it has completed a proof-of-concept t...

The Register - AI Agent 30 Mar 2026
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LHV Bank to run AI PoC for customer support with Gradient Labs

LHV Bank to run AI PoC for customer support with Gradient Labs  Finextra Research

Google News - Customer Service AI 30 Mar 2026
general community

Would you install a free app that shows you what's broken in your Zendesk config?

Curious what other admins think about this idea. You know how you can have triggers referencing deleted groups, automations that can never fire, macros nobody's used in months -- and you don't find ou...

Reddit r/Zendesk 29 Mar 2026
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LHV Bank to run AI PoC for customer support with Gradient Labs

LHV Bank to run AI PoC for customer support with Gradient Labs  Finextra Research

Google News - Customer Service AI 30 Mar 2026
general zendesk

Zendesk Announces 2026 Partner of the Year Award Winners

This honor recognizes businesses committed to delivering exceptional service to joint customers. Zendesk announced the winners…

Zendesk Press Releases 30 Mar 2026
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Field service turns to AI to give technicians more time with customers

Field service turns to AI to give technicians more time with customers  Customer Experience Dive

Google News - Customer Service AI 30 Mar 2026
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Field service turns to AI to give technicians more time with customers

Field service turns to AI to give technicians more time with customers  Customer Experience Dive

Google News - Customer Service AI 30 Mar 2026
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Megazone Cloud and AVITA Pursue Joint Development of 'Physical AI' Service Combined with Autonomous Robots

Megazone Cloud and AVITA Pursue Joint Development of 'Physical AI' Service Combined with Autonomous Robots  벤처스퀘어

Google News - Customer Service AI 30 Mar 2026
general community

Issue on every 1st call

Is anyone else experiencing an issue with their first call of the day? For me, the first call doesn’t work properly—both the caller and I can’t hear each other most of the time (around 95% no audio)....

Reddit r/Zendesk 27 Mar 2026
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Chewy’s customer care AI tools reduce handle times, lower costs

Chewy’s customer care AI tools reduce handle times, lower costs  Customer Experience Dive

Google News - Customer Service AI 27 Mar 2026
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Google, Cohere launch new audio AI models

Google, Cohere launch new audio AI models  SiliconANGLE

Google News - Customer Service AI 26 Mar 2026
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U.S. Customer Feedback Software Market is Going to Boom:

U.S. Customer Feedback Software Market is Going to Boom:  openPR.com

Google News - Zendesk 27 Mar 2026
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How Klaviyo’s New AI Composer and Customer Agent Push Could Impact Klaviyo (KVYO) Investors

How Klaviyo’s New AI Composer and Customer Agent Push Could Impact Klaviyo (KVYO) Investors  simplywall.st

Google News - Customer Service AI 27 Mar 2026
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FCC proposes making telecom firms bring call centers home

FCC proposes making telecom firms bring call centers home  theregister.com

Google News - Customer Service AI 26 Mar 2026
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Chewy’s customer care AI tools reduce handle times, lower costs

Chewy’s customer care AI tools reduce handle times, lower costs  customerexperiencedive.com

Google News - Customer Service AI 27 Mar 2026
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Oregon Employment Department Eyes AI to Improve Service

Oregon Employment Department Eyes AI to Improve Service  GovTech

Google News - Customer Service AI 26 Mar 2026
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Why AI Is Becoming Core Financial Infrastructure

Why AI Is Becoming Core Financial Infrastructure  mexc.co

Google News - Customer Service AI 26 Mar 2026
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What Is Customer Data Management? CRM, CDP & Data Strategy Explained for 2026

Customer experience in 2026 has a new power couple: customer data management and CRM. One helps you know the customer. The other helps you act on what you know. If either one is messy, your “personali...

CX Today 26 Mar 2026
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What Are the Biggest CRM Trends 2026 Buyers Can’t Ignore If They Want Faster Growth?

CRM trends 2026 are colliding with a simple reality: customer expectations keep rising, while teams still wrestle with fragmented data and inconsistent processes. Salesforce research frames this as a...

CX Today 26 Mar 2026

What happened in Zendesk this week

Platform changes, security updates, and honest opinions from someone who builds on Zendesk every day. One email, Fridays.