Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP. Beacon configuration platform
Release notes through 04 Sep 2026
industry competitor

Top 10 Best Customer services Softwares In The World 2026

Top 10 Best Customer services Softwares In The World 2026  Nubia Magazine!

Google News - Intercom 21 Jul 2026
general competitor

3 Best AI Chatbot Tools for Banking Customer Support (2026)

3 Best AI Chatbot Tools for Banking Customer Support (2026)  World Business Outlook

Google News - Intercom 08 Jul 2026
competitor

Intercom Revenue, Valuation & Funding History (2026)

Intercom Revenue, Valuation & Funding History (2026)  GetLatka

Google News - Intercom 03 Jul 2026
competitor industry

Salesforce snaps up customer service software giant Fin for $3.6bn

Salesforce's $3.6bn acquisition of Fin represents a decisive consolidation play in the agentic customer service space, signalling the vendor's commitment to embedding autonomous AI capabilities direct...

Google News - Intercom 29 Jun 2026
acquisition competitor industry

Salesforce Acquires AI Customer Service Platform Fin for 3.6 Billion Dollars

Salesforce has agreed to acquire Fin, the AI customer service platform formerly known as Intercom, for $3.6 billion, consolidating a specialist autonomous agent vendor into its Agentforce ecosystem. F...

Google News - Intercom 22 Jun 2026 2 sources
acquisition competitor industry

CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B

CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B  MSN

Google News - Intercom 19 Jun 2026
acquisition competitor industry

Salesforce acquires AI customer service platform Fin for $3.6 billion

Salesforce acquires AI customer service platform Fin for $3.6 billion  MSN

Google News - Intercom 19 Jun 2026
competitor industry

Salesforce snaps up customer service software giant Fin for $3.6bn

Salesforce snaps up customer service software giant Fin for $3.6bn  MSN

Google News - Intercom 19 Jun 2026
acquisition competitor industry

CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B

Salesforce's $3.6bn acquisition of Fin, an AI customer service platform, marks a decisive consolidation play in the agentic AI space and signals the company's commitment to embedding autonomous capabi...

Google News - Intercom 18 Jun 2026
competitor industry

Salesforce snaps up customer service software giant Fin for $3.6bn

Salesforce snaps up customer service software giant Fin for $3.6bn  MSN

Google News - Intercom 18 Jun 2026
competitor ai industry

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings  MSN

Google News - Intercom 18 Jun 2026
competitor industry

Salesforce acquires AI customer service firm Fin for $3.6bn

Salesforce's $3.6 billion acquisition of Fin (formerly Intercom) represents a strategic consolidation of omnichannel AI agent capabilities into its Agentforce platform. Fin's proprietary Apex model, w...

Google News - Intercom 16 Jun 2026 35 sources
acquisition competitor industry

Salesforce acquires AI customer service platform Fin for $3.6 billion

Salesforce acquires AI customer service platform Fin for $3.6 billion  MSN

Google News - Intercom 17 Jun 2026
acquisition competitor ai

Salesforce Acquires AI Agent Firm Fin for $3.6 Billion…

Salesforce Acquires AI Agent Firm Fin for $3.6 Billion…  inkl

Google News - Intercom 17 Jun 2026
competitor

Salesforce Signs Definitive Agreement to Acquire Fin

Salesforce Signs Definitive Agreement to Acquire Fin  CXO Digitalpulse

Google News - Intercom 17 Jun 2026
competitor industry

Salesforce acquires customer service software firm Fin for $3.6bn

Salesforce has acquired Fin, the AI-first customer service platform formerly known as Intercom, for $3.6 billion. The deal grants Salesforce access to Fin's proprietary Apex model and agentic technolo...

Google News - Intercom 16 Jun 2026 3 sources
acquisition competitor industry

Salesforce Buys Customer Service Platform Fin For 3.6 Billion

Salesforce Buys Customer Service Platform Fin For 3.6 Billion  HarianBasis.co

Google News - Intercom 17 Jun 2026
acquisition competitor industry

Salesforce acquires AI customer service platform Fin for $3.6 billion

Salesforce's $3.6bn acquisition of Fin represents a strategic consolidation of the AI agent market rather than a transformative innovation. Fin, formerly Intercom, has spent years developing proprieta...

Google News - Intercom 16 Jun 2026 2 sources
competitor ai industry

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings  MSN

Google News - Intercom 16 Jun 2026
competitor industry

Salesforce Makes $3.6B Play for AI Customer Service

Salesforce Makes $3.6B Play for AI Customer Service  TechRepublic

Google News - Intercom 16 Jun 2026
acquisition competitor industry

Salesforce acquires AI customer service platform Fin for $3.6bn

Salesforce's $3.6 billion acquisition of Fin, an Irish-founded AI customer service platform, signals the company's aggressive pivot toward agentic AI capabilities in support operations. The deal halte...

Google News - Intercom 18 Jun 2026 4 sources
acquisition competitor industry

CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B

Salesforce's $3.6 billion acquisition of Fin represents a decisive bet on agentic AI for customer service, signalling the company's commitment to embedding autonomous agents directly into its Service ...

Google News - Intercom 17 Jun 2026 2 sources
competitor industry

Salesforce to Acquire Customer Service Platform, Fin, in a $3.6 Billion Deal

Salesforce to Acquire Customer Service Platform, Fin, in a $3.6 Billion Deal  Tekedia

Google News - Intercom 16 Jun 2026
competitor acquisition

Salesforce acquires Fin, formerly Intercom, for $3.6 billion

Salesforce's $3.6 billion acquisition of Fin—the rebranded Intercom—signals a decisive shift in how the company intends to compete in customer service automation. Rather than building AI-native custom...

Google News - Intercom 15 Jun 2026 2 sources

What happened in Zendesk this week

Platform changes, security updates, and honest opinions from someone who builds on Zendesk every day. One email, Fridays.

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