Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP. Beacon configuration platform
Release notes through 19 Jun 2026
competitor industry

Salesforce snaps up customer service software giant Fin for $3.6bn

Salesforce snaps up customer service software giant Fin for $3.6bn  MSN

Google News - Intercom 18 Jun 2026
competitor ai industry

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings  MSN

Google News - Intercom 18 Jun 2026
acquisition competitor industry

Salesforce acquires AI customer service platform Fin for $3.6 billion

Salesforce acquires AI customer service platform Fin for $3.6 billion  MSN

Google News - Intercom 17 Jun 2026
competitor industry

Salesforce acquires customer service software firm Fin for $3.6bn

Salesforce has acquired Fin, the AI-first customer service platform formerly known as Intercom, for $3.6 billion. The deal grants Salesforce access to Fin's proprietary Apex model and agentic technolo...

Google News - Intercom 16 Jun 2026 3 sources
competitor

Salesforce Signs Definitive Agreement to Acquire Fin

Salesforce Signs Definitive Agreement to Acquire Fin  CXO Digitalpulse

Google News - Intercom 17 Jun 2026
acquisition competitor ai

Salesforce Acquires AI Agent Firm Fin for $3.6 Billion…

Salesforce Acquires AI Agent Firm Fin for $3.6 Billion…  inkl

Google News - Intercom 17 Jun 2026
acquisition competitor industry

Salesforce acquires AI customer service platform Fin for $3.6 billion

Salesforce's $3.6bn acquisition of Fin represents a strategic consolidation of the AI agent market rather than a transformative innovation. Fin, formerly Intercom, has spent years developing proprieta...

Google News - Intercom 16 Jun 2026 2 sources
competitor industry

Salesforce Makes $3.6B Play for AI Customer Service

Salesforce Makes $3.6B Play for AI Customer Service  TechRepublic

Google News - Intercom 16 Jun 2026
acquisition competitor industry

Salesforce acquires AI customer service platform Fin for $3.6bn

Salesforce's $3.6 billion acquisition of Fin, an Irish-founded AI customer service platform, signals the company's aggressive pivot toward agentic AI capabilities in support operations. The deal halte...

Google News - Intercom 18 Jun 2026 4 sources
acquisition competitor industry

Salesforce Buys Customer Service Platform Fin For 3.6 Billion

Salesforce Buys Customer Service Platform Fin For 3.6 Billion  HarianBasis.co

Google News - Intercom 17 Jun 2026
acquisition competitor industry

CRM stock breaks nine-day losing streak — Salesforce acquires AI customer service platform for $3.6B

Salesforce's $3.6 billion acquisition of Fin represents a decisive bet on agentic AI for customer service, signalling the company's commitment to embedding autonomous agents directly into its Service ...

Google News - Intercom 17 Jun 2026 2 sources
competitor ai industry

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings  MSN

Google News - Intercom 16 Jun 2026
competitor industry

Salesforce to Acquire Customer Service Platform, Fin, in a $3.6 Billion Deal

Salesforce to Acquire Customer Service Platform, Fin, in a $3.6 Billion Deal  Tekedia

Google News - Intercom 16 Jun 2026
competitor acquisition

Salesforce acquires Fin, formerly Intercom, for $3.6 billion

Salesforce's $3.6 billion acquisition of Fin—the rebranded Intercom—signals a decisive shift in how the company intends to compete in customer service automation. Rather than building AI-native custom...

Google News - Intercom 15 Jun 2026 2 sources
competitor acquisition

Salesforce acquires Fin, formerly known as Intercom

Salesforce acquires Fin, formerly known as Intercom  MSN

Google News - Intercom 15 Jun 2026
competitor acquisition ai

Salesforce Buys AI Agent Maker Fin for $3.6 Billion to Power Agentforce

Salesforce Buys AI Agent Maker Fin for $3.6 Billion to Power Agentforce  The Eastern Herald

Google News - Intercom 15 Jun 2026
features acquisition competitor ai industry

Salesforce Buys AI Customer Service Platform Fin for $3.6 Billion to Strengthen Agentic AI Push

Salesforce Buys AI Customer Service Platform Fin for $3.6 Billion to Strengthen Agentic AI Push  inkl

Google News - Intercom 15 Jun 2026
competitor acquisition industry

Salesforce Buys Fin for $3.6 Billion, Adding Powerhouse Customer Service Tech to Agentforce

Salesforce Buys Fin for $3.6 Billion, Adding Powerhouse Customer Service Tech to Agentforce  BBN Times

Google News - Intercom 15 Jun 2026
competitor ai industry

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings  MSN

Google News - Intercom 15 Jun 2026
competitor

Salesforce to buy Irish tech firm Fin for $3.6 billion

Salesforce to buy Irish tech firm Fin for $3.6 billion  RTE.ie

Google News - Intercom 15 Jun 2026
competitor

Salesforce to Acquire Fin.ai, Formerly Intercom, for $3.6 Billion

Salesforce to Acquire Fin.ai, Formerly Intercom, for $3.6 Billion  trendingtopics.eu

Google News - Intercom 15 Jun 2026
competitor

Salesforce spends $3.6 billion on Fin to buy proof it could not build in time

Salesforce spends $3.6 billion on Fin to buy proof it could not build in time  Startup Fortune

Google News - Intercom 15 Jun 2026
competitor industry

Salesforce to acquire AI customer service company Fin for $3.6B

Salesforce to acquire AI customer service company Fin for $3.6B  Proactive financial news

Google News - Intercom 15 Jun 2026
competitor

Salesforce Signs Definitive Agreement to Acquire Fin

Salesforce Signs Definitive Agreement to Acquire Fin  Salesforce

Google News - Intercom 15 Jun 2026

What happened in Zendesk this week

Platform changes, security updates, and honest opinions from someone who builds on Zendesk every day. One email, Fridays.

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