Zendesk will perform critical maintenance impacting all Explore product customers between March 28, 2026, 08:00 UTC and March 29, 2026, 17:00 UTC.Affected Products: Explore (All Pods) Important: All E...
Announced on Rollout starts Rollout ends March 30, 2026 April 27, 2026 May 18, 2026 Starting in late April, Zendesk will expand access to our most advanced AI agent capabilities for all Zendesk custom...
Announced on Rollout starts Rollout ends March 30, 2026 April 27, 2026 May 18, 2026 Starting in late April, Zendesk will expand access to our most advanced AI agent capabilities for all Zendesk custom...
Zendesk brings on AI-native agentic CX capabilities with its acquisition of Forethought diginomica.com
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Curious what other admins think about this idea. You know how you can have triggers referencing deleted groups, automations that can never fire, macros nobody's used in months -- and you don't find ou...
Zendesk will perform emergency maintenance which will prevent performing Knowledge Base imports for bots in the EU region, during the time listed below.Affected products: Knowledge Base imports for bo...
Zendesk today announced the completion of its acquisition of Forethought, an AI agent platform enabling Zendesk…
This honor recognizes businesses committed to delivering exceptional service to joint customers. Zendesk announced the winners…
Zendesk Completes Forethought Acquisition To Expand Autonomous Agent Capabilities Pulse 2.0
Zendesk brings on AI-native agentic CX capabilities with its acquisition of Forethought diginomica
Zendesk brings on AI-native agentic CX capabilities with its acquisition of Forethought Diginomica
AI Is Killing Seat-Based Pricing. What CX Software Buyers Should Do Next CustomerThink
Is anyone else experiencing an issue with their first call of the day? For me, the first call doesn’t work properly—both the caller and I can’t hear each other most of the time (around 95% no audio)....
Announced on Rollout on March 30, 2026 March 30, 2026 To enhance security, Zendesk is offering a new setting that allows all accounts to enforce a maximum session duration for team members.This announ...
Hey r/Zendesk, I'm one of the founders of IBAM Solutions and we recently published our first app on the Zendesk Marketplace: Enhanced Zendesk Widget. The problem we kept running into: Zendesk Messagin...
Since about two days ago, emails from clients I've had ongoing conversations with are getting flagged as spam. What can I do to fix this? These are year+ long email communications back and forth from...
AI For Customer Service Market Is Going to Boom |• Zendesk • Salesforce openPR.com
Contact Center Software Market Is Going to Boom |• Salesforce • Zendesk openPR.com
U.S. Customer Feedback Software Market is Going to Boom: openPR.com
Curious how people actually use Zendesk macros in practice. The theory: set up macros for your common responses, use them constantly, save hours. The reality I keep hearing: macros are what the team l...
Zendesk, Inc. completed the acquisition of Forethought Technologies, Inc. marketscreener.com
Announced on Rollout starts Rollout ends March 30, 2026 March 30, 2026 March 30, 2026 We're excited to announce new reports, filters, and visualizations for the real time monitoring dashboards.This an...
Zendesk Completes Acquisition of Forethought Yahoo Finance