Zendesk AI Agents are more than just answer bots. They can understand what an end customer is trying to achieve and help carry the request through to a resolution.By combining knowledge, context, procedures and actions, they can interpret a policy, recognise the situation, decide what should happen
Zendesk AI Agents are more than just answer bots. They can understand what an end customer is trying to achieve and help carry the request through to a resolution.By combining knowledge, context, procedures and actions, they can interpret a policy, recognise the situation, decide what should happen