We’ve been using Read Receipts for Zendesk Pro for a while but recent testing has shown that it may be sending the receipt when an emailed is delivered rather than read. For more or less a comparable cost, we can get Email Tracking from Growthdot, which includes link tracking as well as read receipt
We’ve been using Read Receipts for Zendesk Pro for a while but recent testing has shown that it may be sending the receipt when an emailed is delivered rather than read. For more or less a comparable cost, we can get Email Tracking from Growthdot, which includes link tracking as well as read receipt