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AI Agents, Customer Data & the Law: What CX Leaders Need to Know

View on YouTube. In this interview, Nicole Willing speaks with Kristina Holt, Managing Associate at Foot Anstey, about the legal and privacy implications of deploying agentic AI in customer-facing operations. Kristina addresses what effective due diligence looks like before and after deployment, the

• AI Agents, Customer Data & the Law: What CX Leaders Need to Know

  CX Today 07 Apr 2026

  View on YouTube. In this interview, Nicole Willing speaks with Kristina Holt, Managing Associate at Foot Anstey, about the legal and privacy implications of deploying agentic AI in customer-facing operations. Kristina addresses what effective due diligence looks like before and after deployment, the

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