AI helps Virgin Media O2 avoid over one million call transfers as it saves customers more than 400,000 hours of time on the phone

• AI helps Virgin Media O2 avoid over one million call transfers as it saves customers more than 400,000 hours of time on the phone - Virgin Media O2

  Google News - Customer Service AI 15 Jan 2026

  AI helps Virgin Media O2 avoid over one million call transfers as it saves customers more than 400,000 hours of time on the phone  Virgin Media O2