general

AI helps Virgin Media O2 avoid over one million call transfers as it saves customers more than 400,000 hours of time on the phone

15 Jan 2026 1 source

AI helps Virgin Media O2 avoid over one million call transfers as it saves customers more than 400,000 hours of time on the phone Virgin Media O2

Sources

AI helps Virgin Media O2 avoid over one million call transfers as it saves customers more than 400,000 hours of time on the phone - Virgin Media O2

Google News - Customer Service AI 15 Jan 2026

AI helps Virgin Media O2 avoid over one million call transfers as it saves customers more than 400,000 hours of time on the phone Virgin Media O2