← Back to news

Amid Ongoing Disruptions, New Ada Research Reveals Travelers Are Done Waiting, and Indifferent to Who Fixes It

Amid Ongoing Disruptions, New Ada Research Reveals Travelers Are Done Waiting, and Indifferent to Who Fixes It  Business Wire

• Amid Ongoing Disruptions, New Ada Research Reveals Travelers Are Done Waiting, and Indifferent to Who Fixes It - Business Wire

  Google News - Customer Service AI 28 Apr 2026

  Amid Ongoing Disruptions, New Ada Research Reveals Travelers Are Done Waiting, and Indifferent to Who Fixes It  Business Wire

• Gartner Survey Finds 85% of Service and Support Leaders are Expanding Human Agent Responsibilities Despite Expectations of Mass AI Layoffs
  1 source 28 Apr 2026
• Gartner Survey Finds 85% of Service and Support Leaders are Expanding Human Agent Responsibilities Despite Expectations of Mass AI Layoffs
  1 source 28 Apr 2026
• Gartner Survey Finds 85% of Service and Support Leaders are Expanding Human Agent Responsibilities Despite Expectations of Mass AI Layoffs
  1 source 28 Apr 2026
• Youi survey reveals hidden time burden behind ‘good’ customer service
  1 source 28 Apr 2026
• Research: 100% Use AI, 0% Say It’s Critical to Success
  1 source 28 Apr 2026