← Back to news

At Xperience 2026, Genesys customers focused on outcomes

Customer presenters provided a practical balance to Genesys’s ambitious agentic orchestration message.

• At Xperience 2026, Genesys customers focused on outcomes

  No Jitter 09 Sep 2026

  Customer presenters provided a practical balance to Genesys’s ambitious agentic orchestration message.

• Zendesk appoints David Hall-Johnston as APAC Chief Technology Officer
  5 sources 16 Sep 2026
• How Kraken's AI Technology is Revolutionising Good Energy
  1 source 18 Sep 2026
• The Ferrari Paradox: When AI systems have more horsepower than the architecture
  1 source 18 Sep 2026
• Dutch Telecom Builds an AI System for Millions of Customer Calls
  1 source 18 Sep 2026
• Cyncly Taps Zendesk Veteran Steve Warfield as Chief Customer Officer
  1 source 18 Sep 2026