Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
ai
Beyond the Pilot: An Honest Look at AI Agents in the Contact Center
02 Sep 2026
1 source
Beyond the Pilot: An Honest Look at AI Agents in the Contact Center soundhound.com
Sources
Beyond the Pilot: An Honest Look at AI Agents in the Contact Center - soundhound.com
Google News - Contact Centre AI
02 Sep 2026
Beyond the Pilot: An Honest Look at AI Agents in the Contact Center soundhound.com
Related Stories
Kyobo DTS launches ConnectOne AI customer service solution with Spectra
2 sources
03 Sep 2026
eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ
1 source
03 Sep 2026
Report: Most Companies Can’t Measure Returns On Customer Service AI
1 source
03 Sep 2026
eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ
1 source
03 Sep 2026
IDC: Organizations should be aware agentic AI risks
1 source
03 Sep 2026