Zendesk’s Resolution Platform is designed to do more than capture knowledge and procedures. It also provides the tools to manage and run actions across conversations, tickets and wider business processes.Action Flows provide the execution layer for that work. They can retrieve information, up
Zendesk’s Resolution Platform is designed to do more than capture knowledge and procedures. It also provides the tools to manage and run actions across conversations, tickets and wider business processes.Action Flows provide the execution layer for that work. They can retrieve information, up