Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
Containment is dead: Five takeaways from the AI ROI in Contact Center Summit
23 Sep 2026
1 source
Containment is dead: Five takeaways from the AI ROI in Contact Center Summit SiliconANGLE
Sources
Containment is dead: Five takeaways from the AI ROI in Contact Center Summit - SiliconANGLE
Google News - Contact Centre AI
23 Sep 2026
Containment is dead: Five takeaways from the AI ROI in Contact Center Summit SiliconANGLE
Related Stories
When should contact center AI make the call?
2 sources
23 Sep 2026
Why AI Can Be Right and Still Get CX Wrong
1 source
23 Sep 2026
Human-like AI not always the answer in customer service
1 source
23 Sep 2026
Why Claudeforce Indicates CRM Complexity Is Breaking Customer Experience
1 source
23 Sep 2026
ISG, Telstra, Cresta, and ScorebuddyCX Expose AI’s Contact Center Test
2 sources
22 Sep 2026