← Back to news

eGain Expands Industry Solutions So AI Agents Can Resolve More Customer Requests in Regulated Industries

eGain Expands Industry Solutions So AI Agents Can Resolve More Customer Requests in Regulated Industries  GlobeNewswire

• eGain Expands Industry Solutions So AI Agents Can Resolve More Customer Requests in Regulated Industries - GlobeNewswire

  Google News - Customer Service AI 13 Oct 2026

  eGain Expands Industry Solutions So AI Agents Can Resolve More Customer Requests in Regulated Industries  GlobeNewswire

• Kogan taps AI agent to handle customer service
  1 source 13 Oct 2026
• Amex introduces a framework to prevent AI agents from making unauthorized purchases
  1 source 13 Oct 2026
• Cisco Announces Webex AI Agents: What IT Should Know
  1 source 12 Oct 2026
• Historic Hotel Bethlehem issues The REAL People Promise™, commits to avoiding AI agents and bot-based customer service
  1 source 12 Oct 2026
• Agentic AI and customer experience: Why autonomy isn’t the goal
  1 source 12 Oct 2026