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Gartner Survey Finds Only 27% of Customers Would Try a Chatbot Again After a Negative Experience

Gartner Survey Finds Only 27% of Customers Would Try a Chatbot Again After a Negative Experience  Gartner

• Gartner Survey Finds Only 27% of Customers Would Try a Chatbot Again After a Negative Experience - Gartner

  Google News - Customer Service AI 02 Sep 2026

  Gartner Survey Finds Only 27% of Customers Would Try a Chatbot Again After a Negative Experience  Gartner

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