← Back to news

Google Refreshes Its Customer Engagement Suite, Adds a Console to Build AI Agents for Self-Service

Google Refreshes Its Customer Engagement Suite, Adds a Console to Build AI Agents for Self-Service  cxtoday.com

• Google Refreshes Its Customer Engagement Suite, Adds a Console to Build AI Agents for Self-Service - cxtoday.com

  Google News - Contact Centre AI 28 Sep 2026

  Google Refreshes Its Customer Engagement Suite, Adds a Console to Build AI Agents for Self-Service  cxtoday.com

• Shopify opens checkout to browser-based AI agents
  1 source 28 Sep 2026
• JadePuffer agentic AI attacks target Azure, destroy cloud resources
  1 source 28 Sep 2026
• AI Agents Are in Your Contact Center – Who's Governing Them?
  1 source 28 Sep 2026
• 5 dimensions for analyzing human and AI agent performance
  1 source 28 Sep 2026
• From Reactive Support to Autonomous Resolution: How Agentic AI Will Change Customer Service
  1 source 26 Sep 2026