Ibex CX is starting to look stronger as the managed integration and operations layer for customer experience leaders. Still, buyers need proof that Wave iX, Sierra, enterprise systems, and human agents can behave like one contact center when a journey fails. The biggest update from ibex CX this year
Ibex CX is starting to look stronger as the managed integration and operations layer for customer experience leaders. Still, buyers need proof that Wave iX, Sierra, enterprise systems, and human agents can behave like one contact center when a journey fails. The biggest update from ibex CX this year