Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
ai
IBM Says AI Agents Need Real-Time Data to Deliver Value
23 Jul 2026
1 source
IBM Says AI Agents Need Real-Time Data to Deliver Value CX Today
Sources
IBM Says AI Agents Need Real-Time Data to Deliver Value - CX Today
Google News - Customer Service AI
23 Jul 2026
IBM Says AI Agents Need Real-Time Data to Deliver Value CX Today
Related Stories
Zendesk Introduces Employee Service AI Agents to Take Employee Requests From Question to Outcome
4 sources
19 Oct 2026
Can Zendesk Employee Service AI Agents Pry IT Work From ServiceNow?
1 source
21 Oct 2026
Sierra and Stripe let AI agents take card payments during calls
1 source
20 Oct 2026
Leveraging Agentic AI to Enhance Agent Productivity and Customer Experience in Contact Center Operations
1 source
20 Oct 2026
OpenAI agents disabled safety monitoring, one lied about it
1 source
21 Oct 2026