Safely manage your Zendesk from the AI assistant you already use, via the Deltastring MCP.
Beacon configuration platform
→
News
Services
Beacon
Pricing
Contact
← Back to news
industry
Introducing Service Operations Agent in Dynamics 365 Contact Center
30 Apr 2026
1 source
Introducing Service Operations Agent in Dynamics 365 Contact Center Microsoft
Sources
Introducing Service Operations Agent in Dynamics 365 Contact Center - Microsoft
Google News - Contact Centre AI
30 Apr 2026
Introducing Service Operations Agent in Dynamics 365 Contact Center Microsoft
Related Stories
ISG, Telstra, Cresta, and ScorebuddyCX Expose AI’s Contact Center Test
2 sources
22 Sep 2026
Dreamforce 2026 Roundup: Salesforce Has an ‘Easy Button’ for AI. But CX Leaders Still Face the Hard Decisions.
1 source
22 Sep 2026
Telstra deploys AI agent to help it meet customer service guarantee
1 source
22 Sep 2026
AI Customer Service: When the Handoff Becomes the Hang-Up
1 source
22 Sep 2026
Kenya Airways Partners with Sabre to Enhance Customer Experience through Upgrade to Modern Retailing Platform
1 source
22 Sep 2026