Kore.ai has launched its Agent Platform to help enterprises move from conversational chatbots to coordinated, multi-agent systems for customer experience. This is the clearest signal yet that the ‘third wave’ narrative has landed in mainstream CX technology. The first wave gave contact c
Kore.ai has launched its Agent Platform to help enterprises move from conversational chatbots to coordinated, multi-agent systems for customer experience. This is the clearest signal yet that the ‘third wave’ narrative has landed in mainstream CX technology. The first wave gave contact c