Lucidya has launched its Enterprise AI Agent Platform, a cornerstone of its 2026 growth strategy designed to move organisations beyond AI experimentation into full-scale autonomous customer service deployment across support and engagement channels. The platform prioritises data security, regulatory compliance, and Arabic language support tailored for MENA markets, with particular focus on expansion in Saudi Arabia, the UAE, and Egypt, backed by a $30 million Series B investment that underscores regional investor confidence in AI-powered customer experience solutions.
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Lucidya Unveils Enterprise AI Agent Platform to Power Customer Experience and Drive MENA Expansion theouut.com