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New ServiceForge survey highlights growing demand for human engagement in customer service interactions

New ServiceForge survey highlights growing demand for human engagement in customer service interactions  Morningstar

• New ServiceForge survey highlights growing demand for human engagement in customer service interactions - Morningstar

  Google News - Customer Service AI 16 Jun 2026

  New ServiceForge survey highlights growing demand for human engagement in customer service interactions  Morningstar

• Salesforce acquires AI customer service platform Fin for $3.6bn
  5 sources 15 Jun 2026
• Salesforce acquires AI customer service firm Fin for $3.6bn
  7 sources 16 Jun 2026
• Salesforce to acquire AI customer service company Fin for $3.6B
  2 sources 15 Jun 2026
• Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings
  2 sources 15 Jun 2026
• Salesforce Buys AI Customer Service Platform Fin for $3.6 Billion to Strengthen Agentic AI Push
  1 source 15 Jun 2026