← Back to news

Ray Friedrich talks AI, automation, next era of self-service

Ray Friedrich talks AI, automation, next era of self-service  Vending Times

• Ray Friedrich talks AI, automation, next era of self-service - Vending Times

  Google News - Customer Service AI 17 Jul 2026

  Ray Friedrich talks AI, automation, next era of self-service  Vending Times

• Capital One releases VulnHunter, an open-source AI tool that finds software flaws before hackers do
  1 source 17 Jul 2026
• From Reactive Support to Autonomous Resolution: How Agentic AI Will Change Customer Service
  1 source 17 Jul 2026
• 10 Best Helpdesk Knowledge Base Software for Support Teams in 2026
  1 source 16 Jul 2026
• Claude Chrome extension flaw lets malicious extensions trigger AI actions
  1 source 16 Jul 2026
• The Agentic AI Reality Check: Why Trust and Control Are Eclipsing Model Power
  1 source 16 Jul 2026