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Retailers want ‘delightfully human’ AI to do your shopping, but will the chatbots go rogue?

Retailers want ‘delightfully human’ AI to do your shopping, but will the chatbots go rogue?  The Guardian

• Retailers want ‘delightfully human’ AI to do your shopping, but will the chatbots go rogue? - The Guardian

  Google News - Customer Service AI 05 Mar 2026

  Retailers want ‘delightfully human’ AI to do your shopping, but will the chatbots go rogue?  The Guardian

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